Device-related

Sync Issues

If your tasks, calendar events, or other data are not syncing properly between your devices, follow these steps:

1. Check your internet connection

• Ensure both devices are connected to a stable internet connection

2. Confirm you’re logged into the same account

• Check if you’re using the same Akiflow account on all your devices
• If you have multiple accounts, ensure you're logged into the correct one

3. Check Akiflow updates

• Make sure you're running the latest version of Akiflow across all devices
• If an update is available, install it and retry syncing

4. Restart the devices

Restart both your desktop and mobile devices to reset any connection issues

• On desktop: Click the Restart button on your Settings page
• On mobile: Click the View Options (on the upper righthand side of the mobile app) icon and tap Refresh to trigger a refresh